We are here to support you.

Please note that our Emergency fund application is now closed.

We appreciate that many families continue to face significant financial challenges and uncertainties during the pandemic. In light of the ongoing situation, Solving Kids’ Cancer and J-A-C-K.org have agreed to extend the Emergency Fund for an additional 3 months, from June until August, to support those in need. Applications to this second tranche of funding are welcomed from both families who have already received support via the Emergency Fund and from families who have not yet made an application. All successful applicants will be awarded £250 per month from June until August to a total of £750.

This additional £250 in each month, if required, is for families affected by Neuroblastoma (low, intermediate or high-risk) and were shielding under previous government guidelines. If your family is facing financial strain due to the impact of the Coronavirus pandemic you can make an application to our Emergency Fund.

“This is going to help us out massively I can’t tell you how grateful we are. A huge thank you from the whole family.” 

In this time of crisis J-A-C-K.org and Solving Kids’ Cancer have launched an emergency fund to help families in the UK affected by Neuroblastoma (low, intermediate or high-risk), and who are facing a loss of income, or an increase in costs, due to the pandemic.

Emergency grants of £250 per month in June, July and August totalling £750 are available - with this first £250 available immediately. Make your application online here or download and complete this form.

Full Emergency Fund FAQs can be found here.

“We are proud to be working alongside our friends and long-time collaborators at JACK to do what we can to support families affected by neuroblastoma financially during this coronavirus pandemic. The threat posed by Covid-19 has brought a new wave of restrictions on their daily lives and, in many cases, even greater burden and stress on already stretched family finances. Our grant awards are immediate and aim to alleviate acute financial distress, be that being able to put food on the table or pay that long-overdue utility bill.  It is a time to be creative, to think and work differently from how we have in the past, to look after our staff and each other, but most of all it’s a time to reaffirm our commitment to stand with everyone in our community and to help those who are the hardest hit as much, and for as long, as we are able.”                       

Nick Bird, Solving Kids’ Cancer  

Richard Brown, JACK, added, We, at JACK, are thankful for the ability to provide money alongside SKC to the emergency fund for families. We are committed to supporting Neuroblastoma families who are threatened by the virus and coping with isolation face burdens upon their finance. JACK would welcome any family unlucky enough to fit the grant criteria to seek this modest support. 

You can make a donation to our emergency fund and support the families that are most in need here.


Guidelines have been issued by the Children’s Cancer and Leukaemia Group asking that families of children and young people on active cancer treatment, and up to six months after completion of treatment, stay at home for the next 12 weeks. These guidelines are being reviewed and updated on an on-going basis.

Other emergency measures already in place to help people affected include:

  • A three-month mortgage holiday for anyone struggling to make repayments because of Covid-19.
  • Emergency legislation to ensure that renters are not evicted as a result of being unable to pay rent because of the pandemic.
  • People ineligible for SSP, such as the self-employed, will be able to claim employment and support allowance (ESA) from the first day they are out of work, rather than the eighth day, as was previously the case.
  • Zero-hours contract workers can claim SSP if they earn more than £118 per week. If they earn less they may be able to claim unemployment benefits.