In this time of crisis J-A-C-K.org and Solving Kids’ Cancer have launched an emergency fund to help families in the UK affected by Neuroblastoma (low, intermediate or high-risk), and who are facing a loss of income, or an increase in costs, due to the pandemic.

Frequently Asked Questions 

How do we apply? 

By completing the form on the Solving Kids’ Cancer Website, you will also need to provide a copy of a letter or other documentary evidence from your Clinician which provides evidence of the active treatment of your child or treatment within the last six months (of the date of application). 

My family doesn’t currently work with Solving Kids’ Cancercan we still apply? 

Yes, the fund is open to any family in the UK who is affected by low, intermediate or high-risk neuroblastoma. 

Does active treatment or 6 month post treatment include NHS treatment and clinical trial treatments? 

It can be both treatments with the NHS or clinical trials. 

How long does it take to be approved for a grant from the Emergency Fund? 

If your application is successful we will send you confirmation within 5 working days, payment will then be made to your nominated bank account within 5 working days of receipt of you confirmation.  

Can we apply to the fund more than once? 

At the moment it is a one off grant of up to £750 and is paid monthly, in three instalments of £250 over the full 12 week isolation period. We will be reviewing against demand and need. 

How long will the Emergency Fund be available for? 

The Emergency fund is available throughout the 12 week isolation period. We will review this in line with the government advice. 

Can we access further support if we are experiencing acute financial strain? 

We are here for you and we are aiming to support as many families in need as we possibly can, our team are on hand to discuss your application and further support may be available.  

Do we need to provide evidence or receipts of what we are using the grant for? 

No, but you should keep an account of your expenditure. 

What do we do if we aren’t eligible for a grant from the Emergency Fund? 

The government has announced several interventions to financially support people, you can find out more here 

I would like to help support families in the neuroblastoma community, can I make a donation to the Emergency Fund. 

We are very grateful for all the support we are receiving to publicise and support the Emergency Fund, if you do feel able to make a donation please visit our donation page