Contact our Family Support Team
We’re here to help if you've been affected by neuroblastoma. Fill out the form below to contact our Family Support Team, who will respond as soon as possible. Alternatively, you can call them on 0207 284 0800 or email
You can find out more about our Family Support Team further down this page.
Family Support contact form
Meet our Family Support Team
Every member of our Family Support Team understands the challenges of a neuroblastoma diagnosis. Drawing on both personal experience and specialist knowledge, they are here to provide practical guidance, emotional support and a trusted helping hand throughout your family's journey.
Vicky Inglis
Head of Family Support
Vicky leads our Family Support Team and is here to help families navigate the challenges of a neuroblastoma diagnosis.
Vicky's son, Jamie, passed away in January 2013 at the age of seven after battling neuroblastoma for half of his life. Jamie received treatment in the UK, Germany and the USA at a time when there was no dedicated neuroblastoma Family Support Service in the UK.
Following her own family's experience, Vicky left her primary school teaching career to join Solving Kids' Cancer UK. Jamie's legacy lives on through her work with the charity.
Vicky works closely with families to understand their individual circumstances and ensure they receive the practical and emotional support they need.
Hayley Blackwell-Clark
Family Support Coordinator
Hayley supports families throughout their child's cancer journey, providing understanding, guidance and a listening ear when it is needed most.
Her daughter, Eva, was diagnosed with high-risk neuroblastoma in 2014 and is now over seven years in remission, having been successfully treated in the UK.
Hayley's personal experience gives her a unique understanding of the challenges families can face during treatment and beyond. She is particularly passionate about supporting families after treatment and helping them navigate the transition to life beyond active cancer treatment.
Hayley is also a fully certified life coach and Mental Health First Aider.
Samantha Wilkinson
Family Support Coordinator
Sam supports families throughout their child's neuroblastoma journey, providing tailored support that reflects each family's individual needs and circumstances.
Her daughter, Oonagh, was diagnosed with low-risk neuroblastoma in 2019 and is now in remission.
Drawing on her own experience, Sam understands many of the challenges and emotions that can come with a neuroblastoma diagnosis and is always available to offer support to families when they need it.
Donna Ludwinski
Family Support Advocate
Donna helps families understand the neuroblastoma research landscape and access information about current clinical trials.
As a dedicated parent advocate, she is passionate about providing families with the resources they need to better understand their options and feel empowered when making decisions about their child's care.
Donna's son, Erik, passed away from neuroblastoma in 2010 at the age of 24. She is based in New York, USA, and is also the Director of Research Advocacy for Solving Kids' Cancer in the US.
Helen Pearson
Chief Nurse
Helen works alongside our Family Support Team, helping to ensure children and families receive the best possible support throughout their neuroblastoma journey.
With more than 16 years' experience in paediatric oncology nursing across the NHS and private sector, Helen has dedicated much of her career to improving support for children and families affected by cancer. Her doctoral research focused on how parents make treatment decisions when a child's neuroblastoma has relapsed or become refractory. Through the REDMAPP study, Helen explored parents' experiences and helped develop resources to support families facing these difficult decisions.
Helen also co-facilitates our virtual post-treatment drop-in sessions, providing families with opportunities to connect with others who understand the challenges of life beyond treatment.