Family Support Bags
We offer a free Support Bag containing helpful, comforting and practical items for families going through neuroblastoma treatment.
About our Support Bags
Our Family Support Bags are specially designed care packages for families in the UK whose child is currently in active treatment for neuroblastoma. Each bag brings together thoughtful, practical and comforting items to support families during hospital stays and treatment journeys.
Whether you are newly diagnosed, in frontline treatment or navigating relapse, each bag is curated to provide:
- Practical items for hospital stays
- Comfort and wellbeing products
- Age‑appropriate treats for your child and family
- A reminder that support is available whenever you need it
Watch this short video to find out more about our Support Bags.
Who can receive a bag?
Your family can receive a Support Bag if:
- Your child or young person is aged 0–30 years with a neuroblastoma diagnosis
- They are currently receiving treatment, which can include treatment that is part of a clinical trial in the UK or abroad
- Your family is based in the UK
- You have not received a Support Bag from us before
We know every family’s journey looks different. If you’re unsure about eligibility, contact our Family Support Team to help.
How to apply
Applications can be made by families or by someone on your behalf, for example, a healthcare professional. You’ll need to:
- Complete the Family Support Bag application form
- Upload a letter from your treating centre confirming your child is receiving treatment for neuroblastoma
A look at our Support Bags
Why families value our Support Bags
Families tell us that receiving a Family Support Bag brings much‑needed comfort and smiles during incredibly tough times. Whether at the start of treatment or during long periods in hospital, receiving a bag can lift spirits and offer a moment of relief when it’s needed most.
“WOW!! I have just received quite the most ridiculously generous parcel. I really cannot believe the goodies in here. I really really cannot thank you guys enough for everything that you have done for us."- Siobhan, mum to Orla
What's inside the bags?
Each bag includes a selection of practical, comforting, and fun items chosen with care, for example, an electronic tablet, a plush toy, a children’s book, Playmobil, a doctors play set, a Costa voucher, Teapigs tea, helpful wellbeing items such as Vitamin E cream, and useful extras like a Hickman line vest, notebook, lunch box and thermometer. For older children, an Amazon voucher is included instead of the toys.
The exact items in the bags may vary from time to time based on family feedback, age suitability and availability, helping us make sure each bag is as helpful and meaningful as possible.
Many items have been generously donated by companies who want to support families affected by childhood cancer, including:
- Scamp & Dude
- Burnt Peach
- Sumo Group
- Ritter Sport
- Reach Creative Branding
- Superdry
- WHSmith
- Playmobil
- Harper Collins
- Teapigs
Want to speak to someone?
If you would like to talk to our Family Support Team about the our Family Support Bags, or other support we can provide, you can contact them here.
